Cisco Mobile Apps

Role: UX/UI Designer & Researcher | Date : Summer & Winter 2016 | Client: Design Lab

 
 
 
 

My Role

I serve as an advisor to stakeholders, reviewing their mobile app designs and discussing their goals and thought processes. After each review, I provide actionable feedback and, when needed, create mockups to enhance the app's look and feel, ensuring alignment with Cisco's design standards and compliance with the latest iOS and Android guidelines.

 
 
 

My Advisory Process

A structured approach to mobile design excellence

Initial Review - Analyze app designs against iOS/Android HIG, Cisco brand standards, and accessibility requirements

Stakeholder Discussion - Meet with teams to understand goals, constraints, and user needs while identifying opportunities

 
 
 

Actionable Feedback - Deliver prioritized recommendations with specific examples and best practice references

Mockup Creation - Design high-fidelity mockups demonstrating proposed improvements when needed

 
 

Case Studies

Real examples of design improvements and their impact

iOS | Navigation | Accessibility

Challenge:

The app had confusing navigation with non-standard patterns and poor thumb reach accessibility, leading to user frustration and low adoption.

 
 

Before

  • Top-aligned navigation (poor thumb reach)

  • Non-standard icon usage

  • Hidden primary actions

  • Inconsistent navigation patterns

After

  • Bottom tab bar (thumb-friendly)

  • iOS standard icons and patterns

  • Clear primary action buttons

  • Consistent, predictable navigation

 

45% - Reduction in support tickets

4.2→4.7 - App Store rating increase

30% - Faster task completion